Contact Centre Products

null

Multi-Channel Contact Centre

Voice, email and chat channels in a unified cloud contact centre environment that improves agent productivity and customer experience.

null

Reporting & Analytics

Real time reports and analytics helps to maximise agent productivity and overall call centre performance.

null

Call Recording

Our Call Recording solution provides telephony users with all the tools necessary to achieve full PCI Compliance.

null

Cloud IVR

Inbound the way it should be done. Our intuitive, portal provides powerful management features that can have a call routing service up and running instantly.

null

Outbound Campaign Manager

Increase sales with efficient dialling capabilities that maximise performance, eliminate pauses, and keeps your business compliant.

null

Integrations and APIs

Integrations streamline and enhance your productivity. CRM Integrations provide the right information at agents fingertips to make every interaction as efficient as possible.

null

Multi-Channel Contact Centre

Voice, email and chat channels in a unified cloud contact centre environment that improves agent productivity and customer experience.

null

Reporting & Analytics

Real time reports and analytics helps to maximise agent productivity and overall call centre performance.

null

Call Recording

Our Call Recording solution provides telephony users with all the tools necessary to achieve full PCI Compliance.

null

Cloud IVR

Inbound the way it should be done. Our intuitive, portal provides powerful management features that can have a call routing service up and running instantly.

null

Outbound Campaign Manager

Increase sales with efficient dialling capabilities that maximise performance, eliminate pauses, and keeps your business compliant.

null

Integrations and APIs

Integrations streamline and enhance your productivity. CRM Integrations provide the right information at agents fingertips to make every interaction as efficient as possible.