Contact Centre Products
Multi-Channel Contact Centre
Voice, email and chat channels in a unified cloud contact centre environment that improves agent productivity and customer experience.
Reporting & Analytics
Real time reports and analytics helps to maximise agent productivity and overall call centre performance.
Call Recording
Our Call Recording solution provides telephony users with all the tools necessary to achieve full PCI Compliance.
Cloud IVR
Inbound the way it should be done. Our intuitive, portal provides powerful management features that can have a call routing service up and running instantly.
Outbound Campaign Manager
Increase sales with efficient dialling capabilities that maximise performance, eliminate pauses, and keeps your business compliant.
Integrations and APIs
Integrations streamline and enhance your productivity. CRM Integrations provide the right information at agents fingertips to make every interaction as efficient as possible.
Multi-Channel Contact Centre
Voice, email and chat channels in a unified cloud contact centre environment that improves agent productivity and customer experience.
Reporting & Analytics
Real time reports and analytics helps to maximise agent productivity and overall call centre performance.
Call Recording
Our Call Recording solution provides telephony users with all the tools necessary to achieve full PCI Compliance.
Cloud IVR
Inbound the way it should be done. Our intuitive, portal provides powerful management features that can have a call routing service up and running instantly.
Outbound Campaign Manager
Increase sales with efficient dialling capabilities that maximise performance, eliminate pauses, and keeps your business compliant.
Integrations and APIs
Integrations streamline and enhance your productivity. CRM Integrations provide the right information at agents fingertips to make every interaction as efficient as possible.