Our job is to help businesses become more accessible, more responsive and more effective through technology

WHAT WE DO

Our job is to help businesses become more accessible, more responsive and more effective through technology.

Our mission is to provide first class customer service delivered by technical people. In many business contexts, these two skills are mutually exclusive. We listen to your needs and combine our leading technical expertise with high level service and support to provide a bespoke solution for your business.

At Contact Systems we seek excellence in everything from our products to our staff, which filters through to the experience we deliver to our customers. With decades of experience, a genuine interest in emerging technologies and a passion for Voice Technology that’s simple and reliable, we aim to make the tasks of project installs and support straightforward and effective.

WHAT WE DO

Our job is to help businesses become more accessible, more responsive and more effective through technology.

Our mission is to provide first class customer service delivered by technical people. In many business contexts, these two skills are mutually exclusive. We listen to your needs and combine our leading technical expertise with high level service and support to provide a bespoke solution for your business.

At Contact Systems we seek excellence in everything from our products to our staff, which filters through to the experience we deliver to our customers. With decades of experience, a genuine interest in emerging technologies and a passion for Voice Technology that’s simple and reliable, we aim to make the tasks of project installs and support straightforward and effective.

Want to understand what unified communications are?

We have over 50 years of practical experience implementing
projects that improve business productivity.

OUR SOLUTIONS

Unified Communications

Unified Communications provides a consistent, unified interface and experience across multiple devices, no matter which device a person chooses to use at any time.

  • Cloud UC-One
  • On – Prem PBX
  • SIP Trunking
  • Inbound Call Management
  • Call Recording
  • Conferencing

Contact Centre

Improve the efficiency of your agents, contact centre managers and supervisors by creating a seamless customer experience across all major communication channels.

  • Multi-Channel Contact Centre
  • Reporting & Analytics
  • Call Recording
  • Cloud IVR
  • Outbound Campaigns
  • Integrations and API

Connectivity

Our business – and we assume yours too – hinges on effective connectivity. This is an essential component of providing secure and responsive cloud services.

  • Internet
  • MPLS
  • SIP Trunking
  • Fixed Lines
  • Mobiles

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Support

Great customer service is not something we aspire to achieve – it is the minimum standard we expect from our team.

  • Support Desk
  • Training
  • Project Management
  • Managed Services
  • Design

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Unified Communications

Unified Communications provides a consistent, unified interface and experience across multiple devices, no matter which device a person chooses to use at any time.

  • Cloud UC-One
  • On – Prem PBX
  • SIP Trunking
  • Inbound Call Management
  • Call Recording
  • Conferencing

Contact Centre

Improve the efficiency of your agents, contact centre managers and supervisors by creating a seamless customer experience across all major communication channels.

  • Multi-Channel Contact Centre
  • Reporting & Analytics
  • Call Recording
  • Cloud IVR
  • Outbound Campaigns
  • Integrations and API

Connectivity

Our business – and we assume yours too – hinges on effective connectivity. This is an essential component of providing secure and responsive cloud services.

  • Internet
  • MPLS
  • SIP Trunking
  • Fixed Lines
  • Mobiles

__

Support

Great customer service is not something we aspire to achieve – it is the minimum standard we expect from our team.

  • Support Desk
  • Training
  • Project Management
  • Managed Services
  • Design

__

First class customer service

Our philosophy is to provide first class customer service
delivered by technically minded people.

OUR SUPPLIERS

Testimonials

OUR CUSTOMERS