Our job is to help businesses become more accessible, more responsive and more effective through technology

WHAT WE DO

Our job is to help businesses become more accessible, more responsive and more effective through technology.

Our mission is to provide first class customer service delivered by technical people. In many business contexts, these two skills are mutually exclusive. We listen to your needs and combine our leading technical expertise with high level service and support to provide a bespoke solution for your business.

At Contact Systems we seek excellence in everything from our products to our staff, which filters through to the experience we deliver to our customers. With decades of experience, a genuine interest in emerging technologies and a passion for Voice Technology that’s simple and reliable, we aim to make the tasks of project installs and support straightforward and effective.

WHAT WE DO

Our job is to help businesses become more accessible, more responsive and more effective through technology.

Our mission is to provide first class customer service delivered by technical people. In many business contexts, these two skills are mutually exclusive. We listen to your needs and combine our leading technical expertise with high level service and support to provide a bespoke solution for your business.

At Contact Systems we seek excellence in everything from our products to our staff, which filters through to the experience we deliver to our customers. With decades of experience, a genuine interest in emerging technologies and a passion for Voice Technology that’s simple and reliable, we aim to make the tasks of project installs and support straightforward and effective.

Want to understand what unified communications are?

We have over 50 years of practical experience implementing
projects that improve business productivity.
Contact Us

OUR SOLUTIONS

Unified Communications

Unified Communications provides a consistent, unified interface and experience across multiple devices, no matter which device a person chooses to use at any time.

  • Cloud UC-One
  • On – Prem PBX
  • SIP Trunking
  • Inbound Call Management
  • Call Recording
  • Conferencing
Learn more

Contact Centre

Improve the efficiency of your agents, contact centre managers and supervisors by creating a seamless customer experience across all major communication channels.

  • Multi-Channel Contact Centre
  • Reporting & Analytics
  • Call Recording
  • Cloud IVR
  • Outbound Campaigns
  • Integrations and API
Learn more

Connectivity

Our business – and we assume yours too – hinges on effective connectivity. This is an essential component of providing secure and responsive cloud services.

  • Internet
  • MPLS
  • SIP Trunking
  • Fixed Lines
  • Mobiles

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Learn more

Support

Great customer service is not something we aspire to achieve – it is the minimum standard we expect from our team.

  • Support Desk
  • Training
  • Project Management
  • Managed Services
  • Design

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Learn more

Unified Communications

Unified Communications provides a consistent, unified interface and experience across multiple devices, no matter which device a person chooses to use at any time.

  • Cloud UC-One
  • On – Prem PBX
  • SIP Trunking
  • Inbound Call Management
  • Call Recording
  • Conferencing
Learn more

Contact Centre

Improve the efficiency of your agents, contact centre managers and supervisors by creating a seamless customer experience across all major communication channels.

  • Multi-Channel Contact Centre
  • Reporting & Analytics
  • Call Recording
  • Cloud IVR
  • Outbound Campaigns
  • Integrations and API
Learn more

Connectivity

Our business – and we assume yours too – hinges on effective connectivity. This is an essential component of providing secure and responsive cloud services.

  • Internet
  • MPLS
  • SIP Trunking
  • Fixed Lines
  • Mobiles

__

Learn more

Support

Great customer service is not something we aspire to achieve – it is the minimum standard we expect from our team.

  • Support Desk
  • Training
  • Project Management
  • Managed Services
  • Design

__

Learn more

First class customer service

Our philosophy is to provide first class customer service
delivered by technically minded people.
Let us help

OUR SUPPLIERS

Testimonials

“It was a simple decision to work with Contact Systems. The knowledge of what’s available in the market is a given, but the difference is in the level of service you get – always on hand to ensure the business runs smoothly. Service, above everything else, is the most important aspect when choosing a telecomms partner, and that’s where the people at Contact Systems excel.”

Andy Mellor

Fish Insurance

“We approached Contact with a requirement to replace the unreliable softphone component of our cloud telephony platform; which was at the time failing on a weekly basis. The guys at Contact Systems had their Broadsoft Cloud solution installed for 100 users within a week and we haven’t suffered a single outage since!”

Jez Lamb, I.T Director

Wejo Limited

OUR CUSTOMERS